AI for Business Success Artificial Intelligence (AI) is no longer a futuristic concept—it’s a powerful tool that businesses of all sizes can leverage today. Implementing AIDA strategically can lead to significant improvements in efficiency, cost savings, and competitive advantage. Here … Read More
Automated Ticket Handling
Odyssey use case for Automated Ticket Handling Automated ticket handling gets users to their resolution faster while taking less agent time; Odyssey can add an additional layer of intelligence to other systems. An Odyssey project monitors a ticketing system, such … Read More