Helpdesk
The Odyssey HelpDesk
Issues are bound to arise when working with customers, fellow employees and technology, but a ticketing system can be complex, costly and challenging to set up. Odyssey HelpDesk tackles that necessary evil for you – providing a no-hassle solution to manage issues in your organization.
Odyssey HelpDesk Features
Easy-to-Use Interface
Odyssey HelpDesk utilizes a clean and simple web interface, as well as iOS and Android apps, allowing employees to enter, update and track issues without complex training.
Built-in Reporting and Communication
Highlight challenges and trends and keep stakeholders updated with Odyssey HelpDesk’s built-in reporting and email communication tools.
No Unnecessary Costs
Odyssey handles all your IT administration needs for you, without additional cost or expense. Odyssey HelpDesk covers system maintenance, backups, disaster recovery and service delivery, enabling your team to focus on improving your services.
Feature Packages
Odyssey HelpDesk is available in packages and prices that fit your organization:
Free
1 - 5 Users
$0/month/user
- Storage - 500 MB
- No Own Domain
- No Backup Downloads
- Support Level - Email only
Startup
6 - 50 Users
$5/month/user
- Storage - 10 GB
- No Own Domain
- No Backup Downloads
- Support Level - Email and App
Company
51-100 Users
$50/month/user
- Storage - 100 GB
- Own Domain
- Backup Downloads
- Support Level - Email and App
Enterprise
100+ Users
$150/month/user
- Storage - 1000 GB
- Own Domain
- Backup Downloads
- Support - Email, App and Phone, 24/7 Global Support