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Odyssey use case for Channel Partner Portal A customer needed a Channel Partner Portal to manage information dissemination about upcoming products to the partners, and process channel partner requests for additional information. An Odyssey project allowed authorized users of the … Read More

Odyssey Change Management (Technology Neutral) Odyssey-Use-Cases-Change-Management The change management workflow adds speed and precision to developing, testing, and deploying application changes all while maintaining quality and system integrity. A project was created to speed the majority of the ancillary processes, … Read More

Odyssey use case for Catalog Assembly A customer wanted to automate a product catalog for a frequently changing line of lubrication products. An Odyssey project read data from multiple sources (multiple databases, SharePoint sites, and individual document files) and correlated … Read More

Odyssey Defect/Case/Incident Management from Rational ClearQuest Odyssey-Use-Cases-Case-Management-from-Rational-ClearQuest The customer needed a way to distribute case management summary information on a regular basis. A project was created that used the Odyssey Rational ClearQuest Task Agent to generate a chart of case … Read More

Odyssey use case for Contract Generation A customer wanted the ability to generate standardized work contracts for their dealings with contractors. A workflow was created that would enforce collection of the appropriate information before generating an official contract. The Human … Read More

Odyssey use case for Content and Document Publishing Odyssey-Use-Cases-Content-and-Document-Publishing A customer needed a system to gate, organize, and republish a large mass of content to the right audiences. An Odyssey project allows authorized creators to upload documents into the system … Read More

Odyssey use case for Containerization Containerization offers new avenues of efficiency, making it possible to deploy capacity or updates for a given service without disrupting the rest of the server. The drawback is that the containers and their management is … Read More

Odyssey .NET DevOps Odyssey-Use-Cases-Dot-NET-DevOps The customer wanted to add speed and precision to developing, testing, and deploying .NET application changes all while maintaining quality and system integrity. A project was created to speed the majority of the ancillary processes, which … Read More

Emergency Contacts Management A customer wanted a way to managing the emergency contact information for its employees. A workflow was created that allowed employees to enter their contact information into a form. The system sent new employees a link in … Read More

Expense Management A customer wanted a way to manage their employee-incurred expenses. A workflow was constructed to request approval for expenditures, manage the approvals, and follow-up where necessary before submitting the expenses to Accounts Payable. For travel expenses, no prior … Read More

ITIL-Based Request-for-Change (RFC) Management Odyssey-Use-Cases-ITIL-Based-RFC-Management-and-Lifecycle-02 Odyssey Request-for-Change (RFC) Management ensures recording and tracking of requested changes. When a Business Custodian or End User request a change, the change request form mandates they enter all the relevant information and gives them … Read More